Shipping & Delivery Policy
At shoegaro.com we are committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition in the shortest time span, we ship through reputed courier agencies only. If there is no courier service available in your area, we will try other government parcel services or refund the amount if not able to courier.
How the delivery charge is calculated for multiple units?
We do not charge separately for shipping.
How long does it take for an order to arrive?
Orders are usually dispatched within 3 working days or as per the delivery date specified by you at the time of placing the order. As most of the Shoegaro products are handmade sometimes it may take between 5 to 7 working days to dispatch the product. Most orders are delivered within 7 to 8 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.
What if the product is received in damaged condition?
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please report any such issues to us. You may whatsapp/call our customer care at +91-9119013357 or email us at firstname.lastname@example.org mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.